Privacy Policy

Last updated 8 July 2026.

Super Simple IRL (“SSIRL”, “we”, “us”) is an IRL live-streaming service operated from England & Wales. This policy explains what data we collect when you use the SSIRL app, the my.ssirl.com account portal, and the ssirl.com website, why we collect it, and your rights over it. For any privacy matter, emailprivacy@ssirl.com.

In short

• We do not collect your location, your IP address, or the contents of your streams (audio, video, or messages).
• We do not sell your data or use it for advertising.
• What we do collect is used to run the service, support you, and keep it reliable. Access is limited to designated staff for those purposes.

What we collect

1. Account details. When you create an account we store your email address and a securely hashed password (handled by our authentication provider) so you can sign in.
2. Streaming setup. The destinations you add (such as a platform name and stream URL), your stream key (stored encrypted and never shown again), and any overlay URL or away-screen image you choose to upload. We store these only to provide the features you set up.
3. Diagnostics. A generated stream ID and technical logs about each stream (connection quality, transport events, reconnects, your app version and platform). These let us find and fix problems. They contain no location, no IP address, and none of your stream’s audio, video, or content.
4. Usage analytics. Events about how the app is used (for example when a stream starts, stops, or fails, and which features are used), keyed to your account ID and a stream ID. These contain no name, location, IP address, or stream contents.

Diagnostics and analytics are a required part of the service. They let us keep SSIRL reliable and improve it, and cannot be turned off while you use the app during the beta. They do not identify you beyond the account you signed up with.

What we do not collect

• Your location. We explicitly disable geolocation on everything we send.
• Your IP address.
• The audio, video, or content of your streams. Your stream is relayed to the destinations you choose; we do not record or store it.
• There is no chat or user-to-user interaction, and we do not store photos or videos of you.

Why we collect it

We process account and streaming-setup data to provide the service you have asked for (performance of a contract). We process diagnostics and analytics on the basis of our legitimate interests in keeping SSIRL secure, reliable, and improving over time. Because they are necessary to operate the service, they are a condition of using the app.

Who can see it

Your data is accessed only by privileged or designated staff, and only to provide support or to proactively maintain and improve the service. We use the following providers to run SSIRL:

• Supabase, for your account and database (hosted in the EU).
• PostHog, for diagnostics and analytics (hosted in the EU).
• Our own streaming servers, which relay your live stream to the destinations you choose.

We do not sell your data or share it for advertising.

Where it is stored

Your data is stored in the European Union.

How long we keep it

We keep your account and streaming setup for as long as you have an account. Diagnostics and analytics are kept only as long as they are useful for support and for improving the service, then deleted or aggregated. If you close your account, we delete your account data.

Your rights

Under UK data protection law you can ask us to access, correct, delete, or export your data, or object to certain processing. Email privacy@ssirl.comand we will respond. You can ask us to delete your data or close your account at any time. Because diagnostics and analytics are required to run the service, the way to stop that processing is to stop using the app and ask us to delete your data.

Children

SSIRL is not intended for children under 13, and you must be at least 13 to use it. See ourTerms of Service for full eligibility.

Changes

We may update this policy as the service develops. We will change the date at the top when we do.

Contact

Questions or requests: privacy@ssirl.com.